Cingo Solutions (“Cingo,” “we,” “our,” or “us”) is committed to protecting the privacy and security of information entrusted to us. This Privacy Policy explains what information we collect, how we use it, and the rights available to individuals under applicable data-protection laws.
Who we are
Cingo Solutions, LLC
PO Box 910487
St. George, UT 84791
Website: https://cingo.solutions
Email: privacy@cingo.solutions
Information We Collect
We collect only the information necessary to provide and secure our services, including:
- Business Contact Information: Name, email address, phone number, company name.
- Account and Credential Data: Information you supply when creating or managing user accounts.
- Service Usage Data: System logs, access timestamps, device and browser details, and anonymized analytics.
- Support or Inquiry Data: Information voluntarily shared through contact or support forms.
We do not knowingly collect sensitive health information, financial account numbers, or data from children under 13.
How We Use Information
Cingo Solutions uses collected data to:
- Cingo Solutions uses collected data to:Deliver and maintain our managed IT and cybersecurity services.
- Communicate with customers and provide technical support.
- Monitor, detect, and prevent security incidents.
- Comply with legal, contractual, and regulatory obligations (including HIPAA and SOC 2).
- Improve system reliability, performance, and user experience.
We do not sell or rent personal information.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to operate properly and understand how visitors use it.
Cookies in use on cingo.solutions:
CookieProviderPurposeDuration_ga, _ga_*Google AnalyticsMeasure traffic and page views
1 year 1 month 4 days_tccl_visitor, _tccl_visit
GoDaddy HostingSite-performance metrics1 year / 1 hour_scc_sessionSite Session
Maintain temporary navigation state 20 minutes
You can manage or delete cookies through your browser settings.
Cingo Solutions does not use cookies for targeted advertising or to collect sensitive personal data.
Third-Party Vendors and Data Processors
- We partner with trusted third-party service providers who assist with secure hosting, identity and access management, compliance automation, website functionality, and cybersecurity monitoring.
- All vendors operate under confidentiality, data-protection, and data-destruction requirements and are reviewed annually.
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.
Data Retention and Deletion
We retain personal data only as long as necessary for the purposes described above or as required by law or contract.
When data is no longer needed, it is securely deleted in accordance with our Data Retention and Destruction Policy (typically within 30 days of service termination).
Data Subject Access Requests (DSAR)
You have the right to request access to, correction of, or deletion of personal data we maintain about you.
Submitting a Request
You may submit a DSAR by any of the following methods:
- Online Form: https://cingo.solutions/data-request
- Email: privacy@cingo.solutions
- Mail: Cingo Solutions – Privacy Office, PO Box 910487 St. George, UT 84791
Verification Process
To protect your information, we verify identity before fulfilling any request.
Verification may include confirming your email address, phone number, or other account details.
Response Timeline
- Acknowledgment: Within 5 business days of receiving your request.
- Completion: Within 30 days of verification (extensions will be communicated if needed).
Cingo Solutions may coordinate with approved third-party processors (such as GCP or Drata) to complete your request securely.
Security Measures
Cingo Solutions maintains administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction, including:
encryption, MFA enforcement, access controls, audit logging, and routine vulnerability scanning.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your data.
- Object to or restrict certain processing.
- Withdraw consent (if previously provided).
- File a complaint with a data-protection authority.
Requests can be made via privacy@cingo.solutions.
Policy Review and Updates
This Privacy Policy is reviewed at least annually by our Advisory Board and updated as needed to reflect legal or operational changes.
The most recent version is always available at https://cingo.solutions/privacy-policy
Questions? Please contact our Privacy Officer at privacy@cingo.solutions
Effective Date: August, 2017
Last Reviewed: November, 2025
